Software Engineer

• Revamped Freshdesk integration with Zenduty, enabling seamless synchronization and introducing custom fields, improving ticket management efficiency by 40%. Utilized Django, Celery, RabbitMQ.

• Built end-to-end Xurrent integration with Zenduty, developing both backend APIs and frontend interfaces for seamless incident management and ticket synchronization between platforms.

• Engineered workflow automation integrating Slack and JIRA actions, enabling automated incident response work- flows and reducing manual intervention by 75% in critical processes.

• Architected configurable alert rule management system with enable/disable functionality, dynamic tag assignment from payload data, and comprehensive audit logging, processing 10,000+ alerts daily using Kafka.

• Enhanced incident response with responder acceptance/decline functionality for triage and Round Robin assign- ment settings, improving team coordination and notification control (call, SMS, email).

• Deployed security enhancements by blocking private IPv4 addresses on webhooks.

• Designed and deployed RESTful APIs with Django and optimized MySQL queries, achieving 30% faster response times, 20% performance improvement, also enhanced dashboard usability using React and Ant Design.

Software Engineer Intern

• Created responsive landing pages and dashboards using React, Gatsby, and Tailwind CSS.

• Established automated end-to-end testing with Cypress and wrote 150+ unit test cases using Vitest, reducing manual QA effort by 40%.

• Conducted API performance testing and optimization with Django, improving backend throughput by 25%

Software Engineer Intern

• Assisted in the design and implementation of user-friendly, responsive UI/UX features.

• Worked closely with senior developers to debug and optimize code for improved app performance.

• Tools and Technology Used: Next.js, Typescript, NodeJS, Supabase.

Technical Blog writer Intern

• Worked as a technical blog writer, created content related to technology and technical subjects for blog articles.

• Wrote blogs and studied about technical topics such as Machine Learning, Java, SQL, Computer Networks, and many more.

DSA Mentor (Remote)

• Mentored students of different colleges in Data Structure and Algorithms.

• Taught students coding in python, Java and C++. Helped them in solving varied DSA questions

B.Tech in Electronics and Communication Engineering

Indian Institute of Information Technology Allahabad

CGPA : 8.05

Class 12th

Decent School - Kota (CBSE Board)

Percentage : 94.2 %

Class 10th

Army Public School - Meerut Cantt (CBSE Board)

CGPA : 10